Customer Care
Customer Care
hello@heiida.com
Need help with your order? Looking for more info about your size and fit guide? We're here to help! Email us if you have any questions regarding a return or exchange of product, shipment tracking, product features or anything else.
If you have questions regarding returns and claims, and have bought your Heiida product at a retail shop, contact the retailer for help.
We normally answer emails within 2-3 days, but occasionally it may take a bit longer. Please be patient with us!
Office Address
Heiida Performance PLT
18 Puncak Bukit Mutiara 2
Tg Bungah 11200
Penang, Malaysia
Wholesale Inquiries
Are you interested in becoming a Heiida retailer? Please contact us on this page.